Refund Policy

Premium is a one-time purchase. You may request a full refund within 14 days of purchase, for any reason. You do not need to explain why, even if you have already used Premium.

How to request a refund

Email [email protected] within 14 days of purchase. Include the email used at checkout or your order reference so we can find the payment. Please do not send your card number. We will arrange the refund through Polar, which processed the payment. You can also contact Polar using the information in your receipt.

After a refund

Once the full refund is processed, payment-based Premium access ends. Published Premium rooms may close; rooms with an expired link are scheduled for deletion seven days later. The time for money to appear on your original payment method depends on Polar and your payment provider.

This policy does not reduce any refund or consumer rights you have under applicable law. For how we handle account and room data, see our Privacy Policy.